Shipping policy

Shipping Policy
Order Processing Time
We process orders within 1–2 business days. Orders submitted on weekends or public holidays will be processed on the next business day. If there are any issues with your order (such as the need to verify a shipping address), we may need to contact you for further information, which could result in an extended processing time.
Shipping Times and Coverage
Delivery times vary depending on the destination and may be subject to change due to weather conditions or other unforeseen factors. Please refer to the estimated delivery times below:
Shipping Time Overview

Free shipping is available on total orders of £70 or more (Estimated delivery time: 15–30 business days).

The delivery times listed above are our best estimates; however, delays may still occur during transit or due to factors such as customs clearance procedures.

Customer Service
Our customer service team is available
Monday – Friday, 9:00 AM – 6:00 PM (UK Time) to assist you with any questions or concerns regarding your order. You can contact us via the following methods:
Phone: +0119 973 7865
If you are unable to reach a live representative when calling, please contact us via email. We typically respond to emails within 2–4 hours.
Email: sale@euyalexsell.com
Thank you for choosing our store for your shopping needs. We are committed to ensuring that you have a completely satisfying shopping experience.